🔒 Privacy Policy

📌 Introduction

Free Voice Labs (freevoicelabs.com) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-speech conversion service.

1. Information We Collect

Personal Information

• Account Information: Email address, password (hashed), plan type.
• Usage Data: Generated audio, voice selections, delivery styles, character count.
• Feedback: Comments and suggestions through our feedback system.

Automatically Collected Information

• Session Data: Session ID, timestamps, request logs.
• Device Information: Browser type, IP address, device type.

Data We Do NOT Collect or Store

• Biometric data
• Health information
• Financial information (handled by payment processors)
• Audio recordings beyond temporary processing

2. How We Use Your Information

• Provide, maintain, and improve our TTS conversion service
• Authenticate users and prevent fraud
• Process user feedback and feature requests
• Analyze service usage patterns
• Send service-related announcements
• Comply with legal obligations

3. Data Retention

• Account Data: Retained for the duration of your account.
• Generated Audio: Deleted after download or 24 hours (whichever is first).
• User Feedback: Retained indefinitely in anonymized form.
• Session Data: Deleted after 30 days.

4. Data Security

We implement industry-standard security measures including:

• HTTPS/SSL encryption for all data in transit
• Secure password hashing (SHA-256)
• Regular security audits
• Restricted access to personal data

5. Third-Party Services

We use Microsoft Edge TTS for voice generation. Please note:

• Text processing is sent to Microsoft's servers
• Refer to Microsoft's privacy policy for their data practices
• We do not store text sent to Microsoft

6. Your Rights

You have the right to:

• Access your personal data
• Request data correction
• Request account deletion
• Opt-out of communications
• Export your data

7. GDPR & CCPA Compliance

• GDPR Users: You have rights under the GDPR, including data access and deletion.
• CCPA Users: California residents have specific privacy rights under CCPA.

8. Cookies

We use essential cookies for session management, security, and user preferences.

9. Children's Privacy

Free Voice Labs is not intended for users under 13. We do not knowingly collect data from children.

10. Contact Us

For privacy-related inquiries:

📧 freevoicelabs@gmail.com

This policy may be updated at any time. Continued use constitutes acceptance of changes.